Return Policy
Return Policy
We hope you will be pleased with your purchases. However, if for any reason you want to make full or partial return, you have 30 days to send your order back and get refund.
If you want to return your purchases, you can make full or partial return (in case you have ordered several items).
If you want to make full or partial return, please, contact our Customer Service at info@mairik.shop and we will send you a return form and an individual number.
Put the goods that did not fit you into the package, attach the return form and send it using courier service, which guarantees delivery and customs clearance of international shipping. The shipping of returned goods is carried out only at your expense. We recommend you to use the State Postal Service, EMS, UPS, or DHL.
Return address:
Maison Mairik LLC
Armenia Yerevan 0051
Registration Number 264.110.932935
Tax Code 00159432
Director: Vahan Karapetyan
Due to the existing customs restrictions, all returns should be carried out from the country of order delivery.
Required documents:
- We have preliminarily prepared and enclosed to your order a standard invoice form, a document required for customs clearance in case of return. Fill out five pages (1 original and 4 copies) of the standard invoice form and attach them to the exterior side of your parcel.
- Sending the parcel, you should fill out the customs declaration, provided by the courier service: in the column "Description of contents", please, specify the exact name and cost of the returned goods.
As soon as we get the returned goods, we will refund the amount of your purchase to the bankcard used during payment. The refund period can take up to 10 business days. The refunding period to your card depends on the bank and, unfortunately, we cannot influence it anyway.
Please, pay attention: we do not refund the shipping expenses and customs fees.
If you have any questions, please, contact our Customer Service on +347 91 568 018 or at info@mairik.shop.